Breakout Sessions & Presented Papers
Scholarly Communication: Solving a Global Crisis
Presenters: Michal Strutin, Tom Farrell, Santa Clara University; Lorelei Tanji, University of California Irvine Libraries; Pam Howard, San Francisco State University Library
The unprecedented rise in the cost of scholarly journals matched with the loss of author rights has produced a crisis in Scholarly Communication. Academic organizations are working to protect the valuable interchange of scholarly information worldwide. Yet individual institutions and librarians at those institutions are struggling to make this information available to a wider audience. Informing academic faculty is especially critical.
We propose a breakout session that will provide an overview of the crisis; what is being done by organizations such as ACRL and SPARC; author rights; and new models for both journals and repositories. We will review best practices for disseminating information and taking action.
The session will include a panel presentation by three universities. Each will discuss what steps they have taken, what the results have been, what they might have done differently, and what they plan to do. We hope the experiences of these three universities will provide examples and ideas for institutions planning to forward their own Scholarly Communication program. We hope, too, that this panel will provoke discussion on ways to help solve these critical issues.
Sojourner Librarian: A Semester at Sea
Presenter: Sherri L. Barnes, University of California, Santa Barbara
Experience globalization firsthand by working in the library of a shipboard university circumventing the globe over the course of 100 days. The Institute for Shipboard Education’s Semester at Sea study abroad program hires an Assistant Librarian for their fall and spring voyages. The spring 2007 voyage was a way for Sherri L. Barnes, Sojourner Librarian, to combat mid-career burnout, while combining her passions – travel, learning, and librarianship.
The Semester at Sea library supports a multidisciplinary global studies curriculum that serves approximately 800 students, faculty, staff, assorted spouses, dependent children, and lifelong learners en route to 12 ports of call - the Bahamas, Puerto Rico, Brazil, South Africa, Mauritius, India, Malaysia, Vietnam, Hong Kong, China, Japan, and Honolulu. Life on board the MV Explorer had many of the characteristics of a normal university: student organizations, literary magazine, film series, library, computer lab, wellness center, basketball court, and student protests. Life off-campus was quite different.
Living in such a self-contained community on the high seas, while studying global crisis issues related to race, gender, the environment, structural violence, globalization, conflict, and more, in preparation for arriving in a string of countries, gives one much to reflect upon. Learn about a rare career opportunity, and what globalization looks and feels like when experienced firsthand in developing countries.
Can Libraries be Sold as Soap? Utilizing Social Marketing to Connect Diverse Users with Library Services and Resources
Presenters: Mary E. Evangeliste, Gettysburg College; Yvonne Mery, University of Arizona; Pauline D. Manaka, University of California, Irvine
As budgets get constrained, staff time is fragmented, and more information is increasingly commoditized, the way academic libraries use their resources to communicate with their customers is critical. If we, as today’s librarians want to reach a broader, multicultural and diverse audience in order to promote global access to information, we have an obligation to clearly articulate a plan that targets the success of all students. Traditionally, many librarians have held negative views of commercial marketing practices and believed there is not a need to market our services because we have a noble cause. This session will present an alternative perspective on commercial marketing - social marketing and its applicability to Libraries.
Social marketing is an area of business research and practice that utilizes well-proven marketing techniques to promote the public good. As far back as 1953, G.D. Wiebe posed the question “Can brotherhood be sold as soap?” Since then, many non-profits have proven, yes, it can!! The presenters will provide examples of successful social marketing campaigns with measurable results. These examples will demonstrate how libraries can use the strength and values of these campaigns to create and sustain equivalent social marketing campaigns. The presenters will provide clear steps to help design and initiate an effective social marketing campaign for all types/sizes of academic libraries.
GIS and libraries: Librarians learning and teaching
Presenters: Sheree Fu, The Libraries of the Claremont Colleges; Warren Roberts
The Libraries of the Claremont Colleges
The National Research Council defines spatial thinking as “knowing about space, representation, and reasoning.” To further elucidate and exemplify the concept, the NRC describes the research of James Watson and Francis Crick’s double helix model of the molecular structure of the gene. Clearly, spatial thinking is more than geography. This presentation draws from the seminal NRC paper Learning to Think Spatially: GIS as a Support System in the K-12 Curriculum to define spatial thinking and explore its components: space, representation, and reasoning. It focuses on familiar and foreign aspects of spatial abilities. Presenting related examples of spatial thinking in everyday life and examples of spatial thinking in academic libraries and research reveals its importance in preparing students and faculty for the future as well as improving one’s daily life. Interestingly, the answers to the question of what spatially literate citizens need to think, do, and be have much in common with characteristics of information literate students. Lastly, the ever changing role of libraries may incorporate spatial thinking and instruction. Click here to answer a few questions to help them to customize the presentation to you. They will be taking a very short survey.
InfoLit Global: Building a Directory, Sharing Ideas and Resources
Presenters: Linda J. Goff, California State University, Sacramento
Have you ever wondered what instruction librarians around the world are doing to promote and teach information literacy in their countries? Do you dream of visiting exotic locations and having stimulating conversations about the ins and outs of Information Literacy? Then you might like to trade places with Linda Goff, who represents ALA on the International Federation of Library Associations (IFLA) Information Literacy Section Standing Committee. She has attended IFLA in Norway, South Korea and South Africa and has convened the IL Section programs for the past 2 years.
As a member of the Standing Committee, Linda Goff has been instrumental in the development of the International Information Literacy Resources Directory. It is an exciting new international resource for instructional materials related to Information Literacy. The Directory is a project of the International Federation of Library Associations (IFLA) Information Literacy Section Standing Committee and is funded by UNESCO. The stated project goal is: to identify what has been done in regard to Information Literacy (IL) around the world, and the actions that are required at international level to create an international literacy agenda for citizens of all the walks of life.
In addition to the Directory, Linda will highlight the other IFLA IL projects currently in the works including the Information Literacy State of the Art Report and the Information Literacy Logo contest.
When Level Three is also Level Four: Providing Better Access to Library Materials for English Learners
Presenter: Zohara G. Kaye, Glendale Community College
Glendale Community College has a diverse population of students, half of whom claim English as their second language. In addition to resident students taking ESL (English as Second Language) courses, we have seen a rise in the number of International students we serve. With increased usage of library materials by these user groups, the library identified a need to better serve this population – not by simply adding to the collection, by giving it a “make over” to make it more intuitive.
With our ESL students’ information needs in mind, we set out to identify their information seeking behaviors and find a way to accommodate them by adjusting our cataloging and physical processing procedures. We had to think outside of the “traditional librarianship” box to accomplish this, which meant tossing Dewey and AACR2 aside. To best serve this population, we made exceptions to the rules and diverged from pre-existing library procedures for classifying materials. Through collaboration with faculty from the ESL department, we came up with a new classification system for one particular subset of the ESL collection, the Graded Readers. This breakout session will outline how Glendale College Library adjusted its procedures to better serve our ESL students and faculty.
IM-bedded Librarian: Using Chat Widgets for Virtual Reference, Supporting Your Instruction and Liaising with Your Faculty
Presenter: Andrew Klein, California State University, Northridge
An academic librarian’s work becomes more focused on the online environment with each passing day. With that shift comes the danger of becoming isolated from our students and our faculty. Embed yourself in your patrons’ information seeking workflow by using an instant message (IM) chat widget! Chat widgets are web-based applications that allow visitors to instant message you directly from any web page -- without needing to know your screen name or use another program. This workshop will offer a background of how embedded IM works, strategies for how to use it to connect with students and faculty, a step-by-step walkthrough on how to set up a chat widget on a web page, and discussion about advantages and disadvantages of embedded IM including comparison with other virtual reference systems.
Globalization In Academic Libraries: Dream Or Reality
Presenters: Sophia Lesinska, University of Southern California; Eileen K. Bosch, California State University, Long Beach; Valeria E. Molteni; California State University Dominguez Hills; Daniel Yoder, Director, International Student Services, Center for International Education, California State University, Long Beach; Ryhuei Araya, International Student, California State University, Long Beach; Alice Baran, International Student, University of Southern California.
Research indicates that international students bring over 13 billion dollars annually to the U.S. economy. Moreover, they contribute to research and cultural life on American campuses. They deserve high quality services. The panelists will share their perspectives on how academic libraries should serve this group. The presence of international students in the U.S. is often regarded as a symptom of globalization. Contrary to the notion that globalization reduces diversity, international students struggle with language difficulties, cultural differences and technological barriers.
At the California State University Long Beach (CSULB), librarians partner with the Center of International Education to ensure that library services are relevant to international students. The Director of International Student Service and a librarian jointly identified communication problems as the top challenge faced by their clients. The CSULB panelists will also discuss tested strategies that help international students succeed.The results of a survey conducted by the panelist from the University of Southern California (USC) suggest that international students need more information about research databases and library services. Most libraries abroad provide limited access to online resources, and many services offered by U.S. libraries are unknown overseas. Research gathered at CSULB and USC will be weighed against the experiences of a colleague at California State University Dominguez Hills (CSUDH). The CSUDH librarian will discuss user services available in Argentinean libraries. Unlike in Argentina, in the U.S. library services are free of charge. International students have low expectations with regard to academic support system, and therefore they underutilize library services.
Del.icio.us Instructional Design: Incorporating Social Bookmarking in your Information Literacy Instruction
Presenter: Felicia Palsson, University of Southern California
Librarians have grown so accustomed to the concept of the "Worldwide" Web and yet we might forget to include this concept in our information literacy instruction, exactly where it is most needed. It remains a challenge to tackle the big question: how to teach students to adjudicate among all the websites of the world? We talk about the "invisible web" but what about the visible one? Don't we need practical tools to help students cope with information overload? This session will present librarians with a practical application of integrating Web 2.0 tools into library instruction.
The efficient use of social bookmarking software (specifically del.icio.us, and its tagging structure) to navigate global resources, will be presented. The demonstration will show how to integrate the concept of tagging into instructional design. Teaching information literacy is what we aim for, and this session will demonstrate how we can use Web 2.0 to help us reach our goal.
Assessing the Impact of Learning 2.0 in an Academic Library
Presenters: Susan Chesley Perry, University of California, Santa Cruz; Kerry Scott
University of California, Santa Cruz
This breakout session provides an assessment of the experience of the UC Santa Cruz University Library’s implementation of Learning 2.0, a popular self-directed library staff development program first designed by Helene Blowers at the Public Library of Charlotte-Mecklenburg County in North Carolina. The program is available for duplication and adaptation through a Creative Commons license and has been launched by over 150 organizations around the world.
The Learning 2.0 program is designed to expose library staff to many “Web 2.0” technologies such as social bookmarking, wikis, tagging, blogs, instant messaging, and social networks. We prompted participants to think about ways of making our services and website more collaborative, interactive, and dynamic.
The breakout session will cover some of the ways we adapted the program for an academic library. We will discuss our assessment of its effectiveness and outline lessons learned from the experience. We will present our findings from an assessment we conducted to examine the program’s impact on the services we offer to students and faculty. We’ve found it has particularly changed methods of delivery of reference and instruction, as well as changed our view of the catalog. We will also discuss ways the program impacted our expectations of and needs for IT support in the library and on-campus. Finally, we’ll discuss the guidelines we developed for integrating commercial services and products like Del.icio.us, Blogger, and wiki hosting sites into the library.
Out of the Stacks and Into TheirSpace
Presenters: Laura Moody, Jeff Rosen, John Wenzler, Mira Foster – J. Paul Leonard Library, San Francisco State University
At San Francisco State we have formed a small group of librarians that are scratching the surface of Web 2.0 technologies to make the student experience with the library more personal and relevant. YouTube and Flickr are being used to enhance instructional sessions with Music majors and the de.lici.ous social bookmarking tool is being used to develop class-specific research links. We have begun the migration from vendor-based virtual reference to reference service via instant messaging using the Meebo widget and Skype. We are also bringing the library to users' desktops with LibX and adding tags to opac records with Library Thing. Finally, we are using LibGuides to bring Web2.0 technologies into research guides.
- “Keeping Current in the Classroom" - Laura Moody will demonstrate how integrating YouTube, Flickr and other audio/visual web applications into library instruction can garner enthusiasm and connect students with new ways to incorporate research skills into everyday learning.
- “Taking Reference to the User in TheirSpace” – Jeff Rosen will explain the benefits of using web-based instant messaging (via the Meebo widget and Skype ) for virtual reference instead of vendor-based services like QuestionPoint.
- "LibX and Library Thing" - John Wenzler will show how LibX has brought the library to San Francisco State users' desktops and how Library Thing has augmented online catalog records with collective intelligence.
- “LibGuides - Library 2.0 Research Guides” – Mira Foster will show how LibGuides can help share library information and bring together several Web 2.0 applications into the research guide environment.
Understanding our first years: Three studies and a comparison
Presenters: Gabriela Sonntag, Librarian, Sharon Hamill, General Education Assessment Coordinator, California State University San Marcos; Karen Brodsky and Erin Bower, Librarians, Sonoma State University; Linda Goff, Librarian and Lynn Tashiro, Freshmen Programs, California State University, Sacramento
In California, information literacy librarians strive to promote a general understanding of information literacy to students and faculty who reflect the diverse populations of our state. Our entering freshmen come from diverse backgrounds, diverse K-12 experiences, and may or may not have experience with using libraries, information, and electronic resources. This diversity of existing knowledge of our freshmen has lead to a search for the assessments that will allow us to measure specific areas of student information competence need while addressing deficiencies in our information literacy instruction programs. In this session three campuses of the CSU will share the dialogues that emerged as they examined the effectiveness of integrated information literacy instruction into the first year program. Faculty and Librarian perspectives will be included. The results of these assessments including the use of the Educational Testing Service iSkills test will be discussed. The implications of the findings and how they might be used to help students achieve essential learning outcomes will form the basis for a general discussion. This session will feature audience participation as they are asked to share their goals for first year assessment, their experiences with assessment, and more.
Librarians Gone Wild: Outreach, Outreach, and Even More Outreach
Presenters: Amy Wallace, Debra Hoffmann, Stephen Stratton, Kristen LaBonte – California State University, Channel Islands
Reference, instruction, and other library services will continue to decline without a renewed focus on outreach. Whole faculties and administrations, not to mention libraries, are turning over. The field of education continues to focus on learning outcomes and assessment. Traditional ties have been broken and new opportunities are presenting themselves. Our campuses need to be aware that the library is a major contributor to an institution’s educational effectiveness, and that it is not just about the size of the collection.
California State University, Channel Islands (CSUCI) library has made outreach a priority for library personnel. CSUCI is a new university with faculty and staff coming from institutions all over the country and abroad. The library personnel constantly hear faculty, staff, and even students say, “I can’t believe you do that because the library at my last institution would have never done that.” This breakout session will cover some of our successful outreach efforts:
- International/Study Abroad Librarian
- Faculty Welcome & Scholarship Recognition Receptions
- Book, Pizza, & a Movie
- Mystery Mural for Cesar Chavez Day
- 24hr Pajama Party/Midnight Coffee Breaks
- Children’s Reading Celebration
- Graffiti Assessment
- Service Learning Partnerships
Successful outreach is hard to quantify. The CSUCI library informally gauges success on significant institutional actions and reactions: the library was used to introduce and conclude the campus’ capacity report to WASC, three information literacy outcomes were placed in the general education outcomes, and the CSUCI faculty organized a special appreciation party for the library last year.
**The session will also ask participants to reflect on outreach possibilities at their campus as well as share some of their crazy, but successful ideas.
Renaissance/Early Modern Academic Libraries at Cambridge and Oxford: Transitions from Medieval to Modern
Presenter: Ned Fielden, San Francisco State University
The world’s first trans-oceanic, large scale globalization movement occurred in the 16th and 17th centuries originating from Europe, whose cultural traditions, including library practices, would make vast inroads through the New World as well as Asia. This period saw radical changes to the ways that college and university libraries were run, and collections managed. Various events, such as the invention of the printing press with movable type, the subsequent expansion of international book markets, and increasing numbers of citizens with a university education, propelled college and university libraries away from the monastic library traditions common in the medieval period. Using data gathered during six months of research leave at the University of Cambridge in spring 2007, this paper will examine some of the trends in library practice, display original photographs of library interiors and material culture, and draw some conclusions about how academic libraries evolved into modern research centers. The international scope of university education in Europe from the 12th century onward had a singularly unifying effect on continental academic library evolution, and thus on contemporary research libraries. We will consider specifically four Oxbridge libraries: Merton and Corpus Christi Colleges at Oxford, 14th and 16th centuries; and Jesus and St. John’s Colleges in Cambridge, 17th century. Oxford’s Bodleian library, founded in the early 17th century, introduced many new library features (a printed catalog, an author index) that would eventually be adopted by later academic libraries. Finally, we will indulge in some cross cultural comparisons between contemporary library practices in the United Kingdom and the United States.
Librarians Going Global in Second Life: The Ethical, Moral and Legal Issues for Working in Second Life
Presenters: Dave Harmeyer, M.L.S., Ed.D., Azusa Pacific University; Ted Taylor, M.L.S, Pepperdine University, School of Law
Second Life’s 3D virtual world with purported eight million global users has attracted significant financial and human capital from dozens of national and international educational institutions. The avatar-enhanced experience allows students, faculty and librarians to interact in class-like settings, experiment with new information tools and gain insight into problems and solutions not possible in the real world. The potential for educational applications is limitless. But what are the cautions? Not unlike the real world, there are places in Second Life as well as avatar behaviors that regularly borders on being cruel and/ or sexually explicit, for example. What are the possible ethical, moral and legal landmines awaiting uninformed (and informed) Second Life users? This paper attempts to be exploratory, informative and reflective on the ethical, moral and legal issues confronting academic librarians and their colleagues while working in the Second Life environment. Rather than dismiss such Internet worlds as fads for gamers or jump in with naïve eyes, this paper will help academic librarians and others exercise reasonable and safe expectations in a potentially disturbing experience. With eyes wide open, librarians can more effectively take the library as a living organism into the next educational reality.
Qualitative Research Methods for Assessing Services and Programs in Academic Libraries
Presenter: Dr. Robert V. Labaree, University of Southern California
Critical factors, such as the rapid adoption of new communication technologies by students, institutional pressures to demonstrate effective learning outcomes, on going budgetary constraints, and an increasingly diverse population of users, have added a new urgency to assessing service quality in academic libraries. Given this, libraries must obtain tangible evidence that services offered by the library are of value with regards to enhancing student learning and supporting faculty teaching and research. Although traditional quantitative methods allow us to summarize large volumes of data and facilitate comparisons across categories and over time, this approach may not always be sufficiently accurate in, for example, measuring service impact on important sub-populations of users or providing a meaningful narrative of actual patron experiences. This paper will introduce attendees to qualitative research methods that can be used to gather evidence helpful in assessing services and programs in academic libraries of all types. The presenter will focus on examining the methodological characteristics of qualitative research, describe its application to academic library settings, and describe specific techniques for gathering and reporting assessment data. The paper concludes by reviewing the general benefits and pitfalls associated with using qualitative methods
Providing Bilingual Library Services on a Multicultural Campus
Presenter: Valeria E. Molteni, California State University, Dominguez Hills
The following paper will describe and discuss the experience of giving bilingual reference services and bibliographic instruction in multiethnic university campus. Incoming CSUDH students often lack confidence in using academic libraries because they come from families where the world of higher education is regarded as inaccessible and intimidating. In addition, because they do not perceive the library as an integral part of the university campus, the students do not include it as part of their studies. As a consequence, bilingual needs (Spanish and English) place a very high demand on students as well as faculty; this article describes the experience of provision of bilingual services with outstanding results. The Latino students often associate Spanish as the language of private interactions and English as the language of learning. By challenging this dichotomy, reference services in Spanish help Latino students embrace academic culture as more accessible. In addition, on the more practical level, bilingual reference services ensure that interviews correctly identify specific information needs. In addition, the students experience an improvement in their use of the Spanish language in an Academic Environment. The strategy of using the language familiar to the students from their home space produces an environment that enhances the students’ receptivity to new knowledge. CSUDH professors recognize the importance of bilingualism on campus and often encourage the simultaneous use of Spanish and English in Bibliographic Instruction Classes.
Libraries as Place in the Age of Globalization: Documentary Film Programming as a Site of Interdisciplinary Local and Global Explorations
Sue Tyson, University of Southern California
After organizing a successful screening of China Blue, a documentary about the labor conditions under which Chinese workers make jeans for Western consumers, I developed a documentary film program for the University of Southern California Libraries that began in Fall, 2007 and is intended to become an ongoing library offering.
This presentation will describe the program’s content and goals; its promises and challenges; its applicability to an academic library setting; and the potential of the documentary medium for bringing a wide range of people together to learn about and discuss issues of local and global import.
The program, entitled Frameworks: A Documentary Film Series, presents five to six films per semester. Each screening features an introduction, usually by a faculty member with expertise in the film’s subject area; a chance for discussion afterwards; and a resource list on issues that screening’s film addresses (developed by me) to encourage further research.
This program has several goals, including:
- providing audiences—students, faculty, staff, and the community at large—a chance to see a wide range of thought-provoking films and to explore the richness of the documentary form
- providing a space for people to see work—and discover subject matter—that they might not otherwise come across
- exposing people to people and ideas they might not otherwise encounter, both on-screen and in the auditorium where they’re sitting.
I think that such programming has great potential for making academic libraries vital spaces for fostering global and local learning and thinking.
The Relationship between Information Literacy Instruction and Global Citizenship
Presenter: Dr. Jade G. Winn, University of San Diego, Copley Library
Academic institutions in the United States are making the social returns to education a priority. Social returns, in contrast to private returns are the benefits to society as a whole by the education of its members. One of these social returns that have been discussed often is the institution’s contribution of creating better global citizens. This presentation reports on an empirical research project undertaken at the University of San Diego in 2006 (n=200). A firm operational definition of the construct of global citizenship was developed and a survey instrument constructed. Three subscales of global citizenship are defined: environmentalism, social justice, and civic participation. Linear regression analysis yielded results that revealed that information literacy instruction has a significant affect on overall global citizenship scores and two of the three subscales of global citizenship. This presentation will describe the methodology and results of this study. Additionally, it will offer the practical implications of the effect of information literacy instruction on global citizenship scores among college students.
Global Reach: Experiences of Libraries in China and Spain
Presenters: Gabriela Sonntag, California State University, San Marcos; Wei Ma, California State University, Dominguez Hills; Caroline M Bordinaro, California State University Dominguez Hills
Information literacy has truly become a “hot topic” throughout the world as witnessed by the growth in activity both in the International Federation of Library Associations (IFLA) and other global organizations. There are vast changes on the horizon for libraries in the European Union (EU) brought about by the Bologne Declaration of 1999 and subsequent reforms. In China, information literacy education is provided by both academic librarians and computer science professionals with relative degrees of consistency and success. Presenters will talk about experiences around libraries and information literacy in two countries: Spain and China.
Gabriela Sonntag will talk about how librarians in Spain have reacted to reforms in the EU and highlight the impact of these changes on the work of librarians attempting to implement or maintain information literacy instruction programs.
Wei Ma and Caroline Bordinaro will introduce the current practice of information literacy education in two Chinese universities – Guangxi Normal University and Guilin University of Electronic Technology. They will outline their respective teaching and assessment systems, as well as best practices, limitations to their ability to provide a comprehensive educational package, and how the traditional education system affects undergraduate students’ perception of Information Literacy.