Friday,3:15 - 4:15 p.m.

Reference Desk Live: Successes and Failures at the Reference Desk (2 hours)

Despite all of the technological and environmental changes taking place in today's academic libraries, the core of reference service remains the interaction between the librarian and the patron. Effective reference interviewing skills are essential to the success of the reference transaction.Join your reference colleagues as we play out some sample reference transactions in a mythical college library.This program is both humorous and instructive and should help you refine your reference interview skills.


Presenter: David Tyckoson, Head, Reference Department, California State University Fresno


Paraprofessionals: Roles, Structures & Organization Within the Library and the Profession

This session takes an insightful look at the critical role of support staff, with an emphasis on new responsibilities in administration, project development and other areas previously considered "librarian's work." We will examine the transition from library assistant to librarian, and efforts to diversify the profession.


Presenters: Kathleen Messer, Document Delivery Services, San Francisco State University; Clara M. Chu, Ph.D., Associate Professor, Department of Information Studies, University of California Los Angeles; Ed Martinez, Public Access Librarian, El Camino College; Charlie Fox, Editor, Library Mosaics


Invisible Librarians for Invisible Patrons: Remote Access to Electronic Journals

An enlightening panel discussion on the challenges of managing electronic journals, including those in aggregator databases.Panelists will discuss: (1) impact on acquisitions (print vs. electronic) and collection development (selection and archiving, subscription vs. aggregator); (2) perspectives from publishers and vendors; (3) access solutions (OPAC or web page); (4) implications for reference librarians and patrons.


Presenters: Jina Wakimoto, Librarian, California State University Northridge; Kathryn Kjaer, Acting Department Head, Science Library, University of California Irvine; Kittie Henderson, AcademicRepresentative, EBSCO Information Services.Coordinated by the Southern California Technical Processes Group.


Friday,4:30 - 5:30 p.m.

Everyone Can See What's on Your Screen: Using Classroom Control Systems in the Hands-On BI Classroom

With the touch of a button, classroom control systems allow an instructor to control everything from screen displays to lights and window coverings.We will explore the implications of using such systems in a hands-on bibliographic instruction classroom. Do these systems improve the quality of instruction for students and the instructor? In what ways do they impact the librarian's role and image as teacher?


Presenters: Gale Burrow, Kimberly Franklin, Carrie Marsh, Amy Wallace, The Claremont Colleges


The Road Less Traveled: Expanding Librarian Horizons and Images

Although the situation is changing, librarians still suffer from the image problem of a profession comprised of individuals who only catalog and check out books, work at reference desks, and reboot computers, all within the safe confines of the library. To expand these narrowly perceived images we need to follow different paths to expand our horizons. For example, by participating as instructors in institutional programs other than traditional library instruction programs, librarians can not only increase their visibility within their campus communities, but can also enhance their working relationships with colleagues and students, fostering mutual respect and appreciation. The satisfaction comes from knowing we are making a difference and are part of something larger than the library. The presenters, both key players in on-campus instructional programs administered outside their respective institution's libraries, will discuss their experiences on the "road less traveled" and how they were able to transfer their core professional knowledge and skills to programs outside the library. Expanding our images depends on expanding our horizons and the paths we follow, even if some lead to detours or dead ends. What to bring? A healthy dose of enthusiasm, energy, and endurance is strongly recommended.


Presenters: Bruce Harley, Associate Librarian, San Diego State University and Sarah Blakeslee, Information Literacy/Instruction Librarian, California State University Chico

Saturday,10:45 - 12:00 p.m.

High and Low: Images of Libraries and Are They Us?

It is said that academic libraries are undergoing a profound soul searching for goals and visions because of the effects of technology and the changing nature of disciplinary research.The organizers of this breakout session would like to pose to the participants a more fundamental problem - that of libraries' ambiguous position within our culture.This discussion with the audience will center around the concepts of "High" and "Low" culture, borrowed from debates in art history. Libraries are either satirized as vessels of minutely classified information with troglodytes servicing the "god of classification", or are seen as elite (and elitist) institutions, too intellectual to be of broad cultural interest, and yet somehow imperceptibly important.


Presenters: Ruth Wallach, Head, Architecture and Fine Arts Library and Sarah McDaniel, Instructional Services Coordinator, University of Southern California


The Reality is Change: Image Will Follow

New opportunities creating new images abound in this era of change. Librarians need to actively seek these opportunities, appreciate how their current skill sets apply, and be bold in borrowing or acquiring additional expertise.Two librarians will discuss their experiences discovering and developing some of these new opportunities in the expanding boundaries of the profession.


Presenters: Sally McCoy, Owner, Libraries in Touch and Sheri D. Irvin, Archivist, California State University Fullerton


Sally McCoy has held a variety of library positions Orange and Riverside Counties. She has worked in circulation, acquisitions and systems and has managed grants in training and technology. In 1999 she started her own business, Libraries In Touch, which brings professional development training to the local library community. Sally's career objectives are to assist in providing the continuing education necessary to help librarians and library staff prepare for ongoing changes in information technologies, thereby allowing them to give the highest quality service to their students, patrons or clients. Sally received her MLS from San Jose State University, School of Library and Information Science, Southern California Program.


Sheri D. Irvin currently works as archivist in the Oral History Department, California State University Fullerton, and is an Information Literacy Consultant for the Anaheim City School District.Throughout the last 23 years she has worked in a variety of libraries and information settings including academic (Claremont Colleges, CSU Fullerton, and Glendale Community College), public (Riverside Public LibraryŪs Eastside Cybrary), school (Anaheim City School District), and part time faculty for the M.L.I.S program San Jose State University teaching a course titled žThe Internet and Libraries.ÓShe has served on CLAŪs task force žThe Future of the Library ProfessionÓ and is Chair of the Library History Round Table. She is also co-author of two articlesůthe most recent titled žAt the Pleasure of the board: Women Librarians and the Los Angeles Public Library, 1880-1905,Ó in Libraries & Culture 34:4, Fall 1999. She has an undergraduate degree in English Literature from the University of California, Santa Barbara, and an M.L.I.S from San Jose State University.

Raising our Non-Print Standards: A Discussion of the ACRL "Guidelines for Media Resources in Academic Libraries."

The ACRL Board and ALA Standards Committee approved new (and extensively) revised guidelines for the provision of media resources in March of 1999. Scott Breivold, CalState LA's new librarian for Media Services, has been a media librarian for over 13 years. In this session, Scott will briefly review and highlight items from the ACRL Media Guidelines including organization, staffing, budget, bibliographic access, facilities, etc. The document provides a starting point for this interactive discussion of media services and trends. You are encouraged to bring your individual concerns and questions about media collections and resources to share with others at this session.

Breakout Committee