Generating Knowledge: The Power of Academic Libraries

Poster Title: ABC-Lit: A Free Index of Children's Literature Scholarship

Presenter(s): Lisa Bartle, CSU San Bernadino

Abstract: Scholars of children's literature must jump from index to index to find articles because of the lack of a single academic-focused resource. ABC-Lit is a free web-based index to literature in ten childrenís literature periodicals. Each is indexed and abstracted, excluding book reviews, and available at ABC-Lit is an example of how a librarian can generate new knowledge by combining scholarship and easier access to materials. Though it began as an individual project, it would benefit by collaboration with similar-minded librarians.

Poster Title: Ask A Librarian: Chat Reference Service at CSU Northridge

Presenter(s): Lynn Lampert, Kathy Dabbour, and Marcia Henry, CSU Northridge

Abstract: CSUN has offered electronic reference services to remote patrons since 1994. On January 2, 2002, CSUN Library expanded its Ask a Librarian program to include chat - a live, interactive service. This poster will describe the history of the program, investigation of future upgrades, the grant for librarian release time and focus group(s) evaluation, the selection of software, staffing and training, web page design, our assessment tool, and use statistics.

Poster Title: Blogging: the New PR Tool for the Savvy Academic Librarian

Presenter(s): Susan Herzog and Christina Salazar, California Lutheran University
URLs: Learn to Blog and BlogBib

Abstract: Looking for quick, easy and affordable vehicles to market services or new databases, books, and videos? Try blogging -- librarians at CLU created a blog, whatís new@your library, to inform the campus community. A blog, or web log, looks like a web page, yet itís more like an online journal with brief entries in reverse chronological order. Without knowing HTML, you can create instant web content in a matter of minutes. If your campus cannot host the blog, there are free host sites. The blogging sites also provide free templates, in various colors and styles, to make the blog look like a professionally designed web page. The tools are easy to learn and there is a rapidly expanding library weblog community where you can keep current, find inspiration or just ask questions.

Poster Title: Business Students: What can Academic Libraries do to Ensure that Graduating Business Students are Information Literate?

Presenter(s): Ann Fiegen, CSU San Marcos

Abstract: How prepared are business school graduates to enter the workforce? Do they consider themselves information literate? Are libraries and universities targeting the areas of information literacy that future employers consider most important? A study of senior class business students will shed some light on this topic. The research asked students to assess their self confidence of information competencies before and after a class project that provides an authentic experience of what they can expect as entry level employees. Faculty were asked to indicate which competencies they considered most important. The results hold implications for future directions for instruction, library access, and for academic accountability to local employers. Ways to address these research findings by collaborating with college faculty to incorporate information competencies into the business curriculum will also be described.

Poster Title: Collaborative Digital Reference Service Project: What's in it for an Academic Library?

Presenter(s): Alice Whistler and Helene LaFrance, Santa Clara University

Abstract: Libraries from around the world now participate in the Collaborative Digital Reference Service (CDRS) developed by the Library of Congress. There have been articles and presentations outlining the goals and vision for this project, however, there is little information about this service from a participating libraryís point of view. How does participation in such a service fit in with an academic library's other reference services? Attracted by the collaborative ideal, and with a desire to better serve its students and faculty, SCU's library became a CDRS member in the summer of 2001. We are now evaluating our participation. While initially enthusiastic, problems have been encountered.

Poster Title: Content Management and Virtual Reference

Presenter(s): Yuhfen Diana Wu, San Jose State University

Abstract: This paper discusses internet-based content management. It reviews the technologies, the criteria, and the issues and concerns in content repository (how content can be stored and retrieved), content contribution (how content can be created/digitized), workflow (content management), automation services, and lifecycle of automation services for controlling and managing content and processes. It presents an overview on the current available products and their applications in digital library deployment with focus on multi-lingual access. With content management, library resources can be digitalized and make portable virtually everywhere. It makes real-time online reference services a reality. New services that libraries are adopting, such as partnership between the Library of Congress and OCLC for piloting worldwide Collaborative Digital Reference Service (CDRS), the 24x7 reference service, the virtual reference desk, the QandA CafÈ in the San Francisco Bay Area. Current available products and a demonstration of LSSI software will be presented. Also to be discussed are issues such as daily operation, staff training, user expectation, web-based instruction, and the impact to library profession.

Poster Title: Copyright: The Power of Educational "Fair Use"

Presenter(s): Lynne Gamble, California Polytechnic, San Luis Obispo

Abstract: The Cal Poly Library established an Intellectual Property Office on an experimental basis. The Office was formed to provide information and guidance on copyright, copyright permissions, "educational fair use" guidelines and practices as well as patent and trademark information primarily to students and faculty. Presenter will share information on how other libraries are dealing with common "fair use" questions by posting questions and answers. Most of the answers have been gleaned from listservs, conference discussions, and library web pages, hence this is not a formal study. It appears that libraries have more freedom and power in the individual interpretation of the "fair use" factors.

Poster Title: Cybrarian Coalition: Up Close and Personal Look at a Learning Organization Composed of Remote, Virtual Libraries

Presenter(s): Debbi Renfrow and Laura Roach, National University

Abstract: With 25 campuses throughout California and an active online program, the National University Library Systemís Cybrary model extends to meet the needs of all National University students wherever they might be. Each Regional Learning Center has a Library Information Center staffed with professional librarians; however, having professional staff scattered throughout the state has its challenges. This poster will address creating a ìsense of communityî among the librarians, ensuring consistent and accurate service to all, developing collaborative learning with varying levels of technical expertise among the librarians, and using shared learning to its fullest.

Poster Title: Developing Library Research Skills of the Midlife Graduate Student Utilizing Well-Designed Bibliographic Instruction

Presenter(s): Karen Sharpe, University of San Diego

Abstract: Poster will display tips for designing bibliographic instruction for the 'older' learner enrolled in a graduate program. Handout will detail literature review of cognition and learning as well as instructional design principles. Presenter will be prepared to discuss research findings relating to learning and cognition in midlife and why this information needs to be considered when designing bibliographic instruction for the older graduate student.

Poster Title: Getting Books to Readers Faster : Using PromptCat to Speed up the Workflow

Presenter(s): Sandra Heft, Sonoma State University

Abstract: Cataloging has been an area where automation has been less successful, mainly due to a reluctance of catalog librarians to relinquish control over each MARC record that is entered into their ILS. The quality of Library of Congress (DLC) records is unsurpassed so most libraries routinely accept these records, only making minor changes in the descriptive fields. In an excellent example of the 80/20 rule, the SSU Library determined that 83 percent of the books purchased had DLC copy available. This poster session will demonstrate how the Promptcat service was planned for and initiated, the role of the materials vendors in the process, the effect of the program on staff productivity and morale, changes made in the department, and Public Services/ user satisfaction.

Poster Title: If They Have Remote Access, Will They Still Come: How to Get Students Into the Library

Presenter(s): Karen Brodsky, Sonoma State University

Abstract: As it becomes easier for students to access information from outside of the library and get help through electronic reference service, libraries must promote themselves to ensure students continue using the facility in order to learn about the variety of services available. The University Library at SSU has engaged in a dynamic outreach program to students and faculty in order to "get them into the library." This poster will focus on specific activities to library users (such as the fabulous "Murder in the Stacks" for new students and special lunches for new faculty). Information will also be presented on the University Library Arts and Lectures series, including the University Library Art Gallery. Costs, collaboration, promotion, benefits, and pitfalls will also be included.

Poster Title: Instruction as Marketing, Marketing as Instruction

Presenter(s): Cinthya Boeriu and Cathy Brown, University of California, Los Angeles

Abstract: If you build it, will they come? The best resources in the world are useless if your users do not know they exist. The UCLA Biomedical Library began a Start@Biomed campaign to highlight the Biomedical Library homepage rather than the main library site. This poster will discuss the design of the campaign, the use of t-shirts and other memorabilia, as well as activities coinciding with the arrival of the class of 2005. The campaign has increased visibility of the staff and the web page as well as served as a team building device for all who work in the library

Poster Title: Internet Search Engines: New Developments

Presenter(s): Ned Fielden, San Francisco State University

Abstract: Internet Search Engines, while unlikely to replace academic reference librarians, certainly give reference service a run for their money among the general populace. In the past five years, rapid and innovative strides have been made by Internet Search Engines such as Google: Natural language processing, link analysis, term-mapping thesauri, and visual representations are all foci for continued development. The poster will examine these developments in Internet Search Engines, offer a brief outline of the inner workings of current Internet Search Engines and address issues surrounding the economic pressures present for commercial search engines. How does paid inclusion (registration for inclusion in an index) or paid placement (paying for a place in a result set) affect search engine quality? Given the epidemic of Internet business extinctions, how will search engines manage to survive and still develop in the ways that librarians and the academic community desire?

Poster Title: Library Exhibitions: Generating Knowledge Through Visual Information

Presenter(s): Kate Connell, City College of San Francisco

Abstract: Academic library exhibitions are most valuable when they are closely tied to the curriculum and are accompanied by pathways to further learning. They are even more powerful when they reflect and interpret the students' own environment. Include interactive devices and multi media programming and you'll create an exhibition and a program that's useful and enjoyable for the academic community on many levels. Explore the wide variety of exhibitions mounted by the Rosenberg Library at City College of San Francisco. The emphasis is on an ambitious and popular exhibition that included all of these important elements. See the photos, read students' responses, view the pathways, and pick up a copy of our exhibition philosophy.

Poster Title: The Next Step in Library Liaison Work: Becoming Part of the Course

Presenter(s): Vang Vang, CSU Fresno

Abstract: Fresno implemented Blackboard, a course management software system, in October 2000. At the present time there are over 10,000 students enrolled in more than 300 courses. Library liaisons are responsible for creating teaching guides, handouts and finding the best Web resources they can relating to the course topics. With the help of Blackboard, library instruction Web pages and handouts can now be part of the teaching faculty's course. See how easy it is: contents can be typed directly into the text box, copied from WORD or HTML documents into the text box, or uploaded from an existing file whether it is in PowerPoint, HTML or PDF format. Having your library instruction Web pages and handouts as part of the class content is truly a one-stop shop!

Poster Title: Plagiarism Prevention: How Librarians Can Help

Presenter(s): Christina Peterson and Lorene Sisson, San Jose State University

Abstract: Cut and paste plagiarism is a forefront issue on university campuses; find out how librarians can work with classroom faculty to prevent it. This poster session will describe research on the effectiveness of the plagiarism detection software at It will outline other strategies for plagiarism detection to complement services such as turnitin. Lastly, the multi-step library assignment will be explained as a plagiarism prevention mechanism within the context of coursework. At SJSU, librarians are promoting the above strategies to classroom faculty in multiple settings such as the Center for Faculty Development, the freshman experience seminar project, and through information competence activities.

Poster Title: The Power of an Allocation Formula in Collection Development: The Chapman University Library Experiment

Presenter(s): Ron Rodriguez, Chapman University

Abstract: Chapman University Library worked successfully without a collection development policy and/or an allocation formula for acquisitions for many years. As the faculty grew and programs increased, collection development became unwieldy and a variation of survival of the fittest began to emerge. By 1999, librarians and the administration were anxious to create a collection development policy and allocation formula that gave structure to acquisitions and gave faculty a fair way to participate. Coupled with on-going collection de-selection, the collection development policy and allocation formula have produced satisfactory results although it is more work for Acquisitions to track spending. The librarians of Chapman University realize that a collection development policy and allocation policy are a composite of art and science and thus the current work is considered an experiment and a work in progress.

Poster Title: SEAL: 20 Years of Excellent Adventures, Taking Power from the Past and Charging Ahead.

Presenter(s): Snowdy Dodson, CSU Northridge, and Sharon Shafter, University of California, Los Angeles

Abstract: This poster session is a celebration of 20 years of SEAL-South (Science and Engineering Academic Librarians) activities (from 1982-2002). An overview of SEAL-S programs and field trips will highlight just how far science libraries have come during the last twenty years. SEALís past programs mark historical changes in libraries and will serve as the platform for SEALís future showcasing of the power of academic libraries.

Poster Title: Summer Bridge: What Worked? What Didnít? Whatís Next?

Presenter(s): Margaret Hogarth and Barbarly Korper McConnell, CSU Fullerton
URL: and PDF Summary of Program

Abstract: Fullertonís Summer Bridge Program helps 150 students transition from high school to college in a 4-week residential program. For the Fall 2001 Summer Bridge Program, the presenters planned an interactive library component intended to orient students to the power of CSUFís Pollak Library and to address entry-level research skills. In this poster we offer observations about what went right, what went wrong, and how we hope to address these problems in future Summer Bridge sessions. With an environment of coordination and cooperation among Program components, and changes to the Library component that will increase student learning, we will move toward student information competence, an important campus-wide goal at CSUF.

Poster Title: Wireless!

Presenter(s): Collette C. Ford, University of California, Irvine

Abstract: In Fall 2000, the UCI Libraries began a multi-phased pilot project to implement wireless computing services to provide mobile access to electronic resources and services within Library buildings and at other campus locations. The project was designed to complement the growing number of wireless programs on campus, expand user access to Library resources, and catalyze interest in using new wireless technology for research and teaching. Library wireless services are key to a campus-wide goal of using wireless tools and services to improve the overall availability of resources to the UCI community. The Library worked jointly with the UCI Network and Academic Computing Services to plan and implement the Library's wireless program.

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