CARL Pre-Conference

Beyond Usage Statistics: WASC and Library Contributions to Educational Effectiveness and Student Learning

April 21, 2006

Panelist: Tom Carter

1.    How have you and your library been involved in the WASC process?

I saw the WASC visit as an opportunity: 1) To draw the Collegeís attention to the issue of library resources by associating resources with student learning, and; 2) To promote the integration of the library into student learning through information literacy instruction.

 

Background:  Saint Maryís College Library had been found lacking in resources and space over the space of several WASC visits.  The new WASC standards, especially in standards 2 and 3, assume that library resources and services contribute to educational effectiveness.

 

Involvement in WASC process

a.    I volunteered to serve on the WASC Preparatory Review steering committee, about 35 faculty and staff from across campus. 

b.    I chaired the Standard 3 team, focusing on resources and organization,

c.    I co-wrote the Standard 3 self study, which examined (among other things) adequacy of library resources.  

d.    I also co-chaired the Collegeís Educational Effectiveness Review team on alignment of resources with the College mission (Catholic, Lasallian, Liberal Arts), and co-wrote the self-study.

 

Another important benefit ñ besides contributing to the Collegeís self studies, my service on these teams also educated other parts of the campus about the library and our resource needs vis a vis our competitors, and engendered support beyond the academic side of the campus for improving library resources.

 

2.    What impact is your library having on educational effectiveness, student learning, and furthering the college or universityís mission?

 

Educational effectiveness (support for academic programs)

I didnít have any direct evidence that library resources and services contributed to student learning, so I tried an indirect approach.  I decided to look for evidence of how well Saint Maryís Library resources and services were contributing to educational effectiveness at the level students our needed and at the level the College was aspiring to.  I did this by linking external measures of student learning and engagement to SMC Library resource and service outputs, and then benchmarking these output measures, like circulation volume per student, number of volumes owned per student, staffing positions per 1,000 fte, and collections expenditures per student, with the peer institutions we like to compare ourselves with (West Coast Conference schools). 

a.    Correlations between National Survey of Student Engagement (NSSE) and the College Senior Survey (CSS) data and the library.

      NSSE ñ I correlated SMC studentsí reported high level of academic challenge with comparatively low level of library resources and services.

      CSS ñ I correlated several years of poor satisfaction with ìlibrary facilitiesî with the level of resources and services.

b.    I showed a correlation between low circulation rates and a poor collection compared with other WCC schools.  Affirmed by Link+ interlibrary borrowing statistics and database use.

c.    I linked a low number of open hours and reference hours to staffing shortages.

d.    I illustrated continued student interest in the Library by showing modest increases in reference questions, circulation, database use, information literacy sessions, and gate count.

 

Student learning (the libraryís information literacy program)

a.    We developed a tutorial (based on ACRL standards) to extend our information literacy program with less impact on staff.  The tutorial includes pre-tests and post-tests, which show improvement in learning (at least in the short term). 

b.    Bibliography studies, both to show faculty the level of resources their students use and to assess whether students use a higher level of resources after information literacy instruction.

 

3.    How else do you think your library can have an impact on educational effectiveness, student learning, and furthering the college mission?

 

      Every five years each SMC program undergoes a program review process to assess its effectiveness in teaching and learning.  A part of that program review is an assessment of library resources and the extent to which they address the learning outcome of information literacy instruction.  Getting information literacy more explicitly addressed in the program review standards beginning next year will improve our educational effectiveness.

      A process to look at revising the core curriculum has begun at SMC, and this affords an opportunity to better integrate information literacy instruction into the curriculum.  We intend to use our ACRL derived learning goals, plus the WASC standards and any evidence we can accumulate on the effectiveness of our instruction, to argue for an information literacy component in any revised core curriculum.

 

4.    Has thinking about the libraryís impact on educational effectiveness, student learning, and furthering the college mission made a difference in planning at your library?

 

The library has a strategic plan that we revise every three years or so.  Weíre in the midst of revising it now, and WASCís focus on assessment and evidence is helping us focus on including an assessment in most of our major goals.  We are more aware of the need for assessing what we do in the context of student learning, and of gathering evidence to support our effectiveness and resource proposals.

 

5.    Where have you been able to find support for these activities?

 

Our Provost has been most supportive in encouraging the libraryís efforts to integrate information literacy into the curriculum.  Our challenge is to persuade the faculty of the value of our information literacy goals to their students and their programs.

 

Results of WASC review on the Library

a.    A 10-year plan to increase resources and staffing was approved by campus Budget Committee.  This results in more money for collections and staffing.

b.    Greater awareness among faculty about information literacy instruction.