Information and Educational Technology Services (IETS) Director, University of the Pacific, Stockton CA

Primary Purpose

Under the direction of the University Librarian, the University Library Information and Educational Technology Services Director will be responsible for the collaborative creation, evaluation, evolution, and supervision of learning environments and educational technology across the three campuses. This position will coordinate projects with architects, building operations, facilities, Pacific Technology, Compliance (ADA), Risk Management, and vendors during a three to five year comprehensive facility renovation of the Stockton library to co-locate academic support services and co-design robust digital learning environments. As the library technology strategist, the Director will also work with Pacific Technology and Distributed Learning leaders to recommend campus resources and integrated strategies required to meet the goals of Pacific2020 and the Academic Plan. This position will also collaborate with deans, associate deans, Center for Teaching & Learning (CTL), Pacific Technology, McGeorge Library, faculty, academic administration, facilities, and university internal and external communities on priority teaching and learning initiatives, including establishment of an institutional repository. The Director will also be responsible for developing technology-enabled library initiatives in consultation with University Librarian and development officer.


Education/Work Experience/Certifications: • Master’s Degree in Enterprise Systems, Library Science, Information Science, Computer Science, Educational Technology, or related field. • Five years + experience of progressive supervisory responsibility and program development in higher education technology services. Academic library experience preferred.

Skills/Knowledge and Expertise: • Strategic thinker with an open and collaborative style of leadership that fosters teamwork and sustains a learning environment for staff • Proven ability to identify and convey requirements, enable institutional effectiveness, improve processes and design and operate solutions • Demonstrated knowledge of personnel management and supervision • Service oriented and learning focused • Able to navigate ambiguity and complexity • Able to communicate effectively with individuals at various levels with both excellent oral and written communication skills • Experience with negotiating contracts • Proven ability to manage strategic vendor partnerships • Positive attitude, with proven ability to work successfully in a collaborative and collegial environment • Experience with advancing and influencing constituencies • Change management experience • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.

Other Desired Qualifications: • Significant recent experience guiding technology strategies in a major facility renovation • Demonstrated ability to work successfully in a complex higher education institution • Some experience with donor relations, fund development, and grant writing • Experience managing technology operations within an academic library • Experience managing customer service positions in higher education • Experience with strategic planning and project management in higher education • Conversance with mobile devices, social networking, and other applications and familiarity with their use and potential for delivering library resources and services • In-depth knowledge and understanding of technical staff supervision, and demonstrated ability to promote teamwork and professional development • Ability to manage time and multiple projects in a changing environment with a positive, flexible, and innovative attitude as evidenced by creative problem-solving skills, excellent organizational, interpersonal and communication skills, and the ability to work cooperatively and foster teamwork • Experience with cloud-based computing solutions and services, content management systems, LDAP and/or remote patron authentication

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