Access & Delivery Services, Santa Clara University

Santa Clara University Library is seeking a part-time, temporary staff member in Access & Delivery Services. Up to 20 hours per week are available, and hours are flexible based on availability. The position, available mid-September, includes these duties:

  • Staffs the Library Help Desk during scheduled hours.
  • Assists patrons in locating materials in the library using OSCAR (the University’s online catalog)
  • Provides courteous directional and informational assistance and simple reference assistance to users, requiring a general knowledge of the library’s physical facility, organization, collections and policies
  • Refers complex questions to the appropriate individual
  • Uses the automated library system (OSCAR) to circulate materials (checkout, check-in, place holds, etc.) to members of the Santa Clara University community
  • Recommends searches and/or LINK+ or Interlibrary Loan requests for missing library materials
  • Educates users about new or enhanced services provided by the library
  • Provides information on specific library policies, including billing and circulation privileges
  • Supervises, trains, and manages library student workers, directing their work and ensuring the work of the library (sorting, shelving, shelf reading, auditing ARS, etc) is completed during work shifts
  • Opens/closes and secures the library as needed.

The position is available beginning September 16, 2017 and may extend for as long as six months. Hiring will be done through a temporary agency. Persons with some library experience at a circulation/help desk preferred. Salary is approximately $20.65 per hour. Please contact Tina Chrzastowski, Head of Access & Delivery Services, by email for more information and to apply for this position:

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