Operations Manager, Access Services

University of the Pacific


Operations Manager, Access Services


The Library at the University of the Pacific is seeking an experienced library operations manager responsible for supervising staff, facilities, and public services in the University Library’s Access Services Department. The University Library serves the faculty, students, and staff of Pacific’s undergraduate, graduate, and professional programs.  Provides effective management and direction of the daily activities of the department.  Serves in an advisory role to Library Administration in strategic planning, technology development and enhancement of Library Access Services. Duties include: management of circulation; patron account services; course reserves; stacks maintenance; interlibrary loan and document delivery and resource sharing. Supervises staff and student employees; hires, trains, assigns work duties, evaluates performance, directs staff development and administers disciplinary actions.



Required:  Bachelor’s degree, minimum of five (5) years successful experience in an academic library demonstrating knowledge and understanding of library public services, the technologies used to support programs and services, circulation, resource sharing and interlibrary loan/document delivery, electronic reserves, document imaging and storage, operations supervision, staff management and development. Working knowledge of online systems and software utilized in academic libraries including integrated library systems, ILLiad, OCLC systems and services, document imaging software, electronic reserves systems, and course management systems. Outstanding customer service skills.


For full job description see: http://www.pacific.edu/About-Pacific/AdministrationOffices/Business-and-Finance-Division/Human-Resources/Employment-Opportunities/Staff-Positions-Stockton.html.


To apply, email cover letter, resume, names & contact information of 3 current references along with completed online application (found at www.pacific.edu/hr) or apply in person at Department of Human Resources, University of the Pacific, 3601 Pacific Avenue, Stockton, CA 95211. Competitive compensation package including tuition remission. Pacific is an equal opportunity employer and is committed to broadening the diversity of its workforce.

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