Research & Instructional Services Assistant, California State University, Los Angeles

Bulletin #170125; 12/06/17

Research & Instructional Services Assistant
Library Services Specialist III, #170125
University Library

Salary Range: $3,371-$5,953/Monthly

Work Schedule: Full-time, Sunday – Thursday, 12:00 pm – 9:00 pm; non-exempt position; Scheduled work hours may be adjusted to meet special operational needs of the University Library and User Services including late evenings and weekend hours; temporary appointment expires on or before one year from date of hire; may be extended, may become permanent.

Essential Functions: Under the general supervision of the Research Services Coordinator, the Research and Instructional Services Assistant performs assigned tasks in support of the University Library¿s User Services unit. Incumbent will supervise the Student Research Consultants (SRCs) which includes: hiring; training; scheduling; coordinating/reassigning missed shifts; checking and confirming timesheets; evaluating and updating SRCs on relevant policies and procedures; and assist with the development and assessment of the student research consultation service. The incumbent will: provide research assistance to patrons in person, over the telephone, and online; refer patrons to a librarian for more in-depth or specialized subject instruction; and advise on search strategies and techniques, Incumbent is also responsible for: collecting and analyzing research and instructional services statistics; supporting other related library services and programs; and providing general library tours and orientations.

Required Qualifications & Experience: Four years of related library and/or clerical experience, or an equivalent combination of experience and education which has provided familiarity with library discovery services and databases. Must possess: experience with standard office software (MS Office and web applications); basic knowledge of library terminology and bibliographic forms and structures; good interpersonal skills; and demonstrated proficiency in English grammar, punctuation and spelling. Ability to: supervise, train and motivate employees; clearly communicate verbally and in writing; work well under pressure; work independently; adjust priorities when necessary; quickly learn and apply policies and procedures related to assigned functional work area; perform standard arithmetic operations with speed and accuracy; and work under minimal supervision to perform assigned work. Demonstrated interest and ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

Special Desired Qualifications: Bachelor’s degree from an accredited four year college or university; at least one year of supervisory experience; demonstrated experience working with article databases, online catalogs, and information resources; and knowledge of principles of and concepts of peer-to-peer pedagogy.

Closing Date: Review of applications will begin January 8, 2018 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED (form attached). RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678

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