User Experience Librarian, CSU San Marcos

User Experience Librarian – Senior Assistant Librarian

Work type: Instructional Faculty – Tenured/Tenure-Track
Location: San Marcos
Categories: Unit 3 – CFA – California Faculty Association, Tenured/Tenure-Track, Full Time, Faculty – Education/Library Science

Rank: Senior Assistant Librarian
Starting Date: Spring/Summer 2022

CSUSM is pleased to invite applications for the User Experience (UX) Librarian in the University Library at the level of Senior Assistant Librarian. The UX Librarian will provide leadership in the design and implementation of student-centered Library services and space in support of the academic mission of the University. This position will collaborate across units of the library to investigate, identify, implement, and assess areas of improvement that will increase library accessibility and ease of use for underserved populations. This position is tenure-track and will pursue a research agenda in an area of librarianship or job-related field.

The CSUSM Library, one of twenty-three libraries in the California State University System, supports the campus’ mission to place the student as an active participant in the learning process. The Library works collaboratively with the campus community to provide a dynamic learning environment and experiences within and beyond the classroom as well as access to information needed to foster curiosity and scholarly inquiry. The 200,000 square foot Kellogg Library has five floors that include more than 30 group study rooms and 300 computers and is a gateway to more than 180 electronic databases and 700,000 books and e-books. We welcome individuals from diverse backgrounds and experiences to join our growing organization of over 50 skilled faculty librarians and staff members, who support teaching, learning, research and creative endeavors at one of the fastest-growing universities in the California State University System. The CSUSM Library’s Strategic Plan can be found at

Minimum Qualifications:

  • ALA-accredited MLS or international equivalent; or equivalent education and library experience; or Master’s Degree from relevant academic discipline with a demonstrated understanding of academic libraries. The search committee may consider other possible equivalent degrees where the candidate can demonstrate that the combination of their degree and experience relates to the position requirements.
  • Demonstrated success in collaborative work focused on developing physical and virtual user-centered services, programs, resources, and/or processes.
  • Demonstrated knowledge of library user experience assessment methods and tools.
  • Understanding of key issues and trends in physical and digital library services and spaces.
  • Demonstrated potential for meeting the requirements for tenure and promotion under the Library’s criteria for professional performance, scholarship and services.
  • Excellent interpersonal and communication skills.
  • Demonstrated commitment to fostering a diverse, inclusive, and equitable educational environment and workplace and an ability to work effectively with a diverse faculty, staff, and student population.

Preferred Qualifications:

  • Demonstrated experience working with underserved/marginalized populations and social justice-oriented initiatives in at least one aspect of their work.
  • Experience in an academic library setting.
  • Published and/or presented research related to user experience/assessment in academic libraries.
  • Participation in local, regional, or national professional organizations.
  • Bilingual candidates are encouraged to apply.
  • Demonstrated experience designing physical and virtual library spaces for diverse groups using principles of diversity, equity, inclusion, social justice, and racial equity.
  • Demonstrated experience and/or expertise in:
    • developing both physical and virtual library spaces that center student learning;
    • applying user experience assessment theories and methodologies;
    • graphic design and/or user interface design;
    • accessibility standards within virtual and physical spaces.
  • Knowledge of:
    • assistive technology and the Americans with Disabilities Act (ADA) formatting and compliance;
    • Discovery services and systems;
    • WCAG 2.0 accessibility standards;
    • cloud services and the types of connections between interface, application, and infrastructure layers of a complex web architecture;
    • using data analysis and visualization tools and software;
    • web content management systems such as Drupal and web analytics such as Google Analytics and Crazy Egg;
    • the Ex Libris Unified Library Management System (ULMS);
    • Software and services used for conducting usability testing and analysis.


The University Library at California State University San Marcos (CSUSM) seeks an innovative, inclusive User Experience (UX)Librarian. Under the direction of the Head of User Services Librarian and reporting to the Dean of the Library, the UX Librarian will be expected to assume the following duties:

  • Employ UX best practices and theory to provide leadership and vision in developing and improving innovative, user-centered Library-wide public services, spaces, policies, and procedures.
  • Provide leadership and support in developing, evaluating, and implementing improved front-end website design and information architecture, including the usability and assessment of online Library Services.
  • Collaborate on the design of the Library’s exhibits, curricular materials, Makerspace, physical and digital wayfinding, and marketing materials.
  • Using principles of UX, provide leadership to expand and increase access to spaces and services for students of diverse backgrounds and underserved groups.
  • Pursue a strong research agenda within the field of academic librarianship or job-related field.
  • Participate in library, university and/or professional-level service commitments.
  • Serve in a leadership capacity on the Digital User Experience Strategy group, as well as other Library groups with scopes including user experience
  • Collaborate with the Web Development and UX Specialist, and Library Technology Initiatives and Development department, in the project planning, design, implementation, and assessment of user interface improvements for all aspects of the virtual user experience found in Library technology applications and services.
  • Collaborate with the Evidence-based Assessment and Planning Librarian to coordinate assessment initiatives related to the user experience.
  • Work to establish a sense of UX responsibility and understanding among colleagues to encourage UX thinking in day-to-day activities.
  • Participate as an active member of the User Services department and Library by contributing to the planning, development, and assessment of policies, procedures, and services.
  • Understand the complexities and opportunities that diversity brings to an organization and apply principles of equity and inclusion.

Application Procedure

Click Apply Now to complete the CSUSM Online Employment Application and attach the following documents:

  • Cover letter specifically addressing minimum and preferred qualifications.
  • Curriculum vitae.
  • Narrative statement describing your commitment to, and experience with, working effectively with faculty, staff, and students in a multicultural/multiethnic urban campus environment with a substantial population of first-generation students.
  • Three professional references.

Review of applications will begin February 15, 2022, and will continue until the position is filled.

The University is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups.

CSUSM has been designated as a Hispanic Serving Institution (HSI) and was recently named one of the top 32 Colleges most friendly to junior faculty by the Collaborative on Academic Careers in Higher Education. Visit Faculty Opportunities for more information.

California State University San Marcos is an Affirmative Action/Equal Opportunity Employer strongly committed to promoting diversity in all areas of the campus community.  We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation and veteran or military status.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised December 22, 2020 as a condition of employment.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy, can be found at CSU Covid Policy. Questions should be sent to the Office of Human Resources at

This position is subject to employment verification, education verification, reference checks and criminal record checks. An offer of appointment is contingent upon successful completion of a background check, including a criminal records check, and may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at Clery Act Notification.

Advertised: December 20, 2021 (9:00 AM) Pacific Standard Time
Applications close: Open Until Filled

Application URL:

Comments are closed.