Santa Clara University Library, winner of the 2017 ACRL Excellence in Academic Libraries Award, welcomes applications for the position of Interlibrary Loan and Access Services Supervisor.
The ILL & Access Services Supervisor, under the supervision of Manager, Interlibrary Loan, obtains published material (books, dissertations, and journal articles) not available in the University Library or Heafey Law Library collections for Santa Clara University students, faculty and staff in order to facilitate their educational and research needs. The ILL & Access Services Information Specialist also provides excellent library and information service at the Library Help Desk in support of the University’s academic programs as outlined in the University Library’s Strategic Plan. Performs specialized duties requiring broad knowledge of general library operations and/or materials, and specific library policies and procedures in a diverse work environment. Delivers accurate, timely, and courteous service that respects individual needs and strengthens the educational experience. Participates in planning and accomplishing the goals of Access & Delivery Services. Duties include student training and supervision. The primary schedule is Tuesday-Saturday, 9:00 a.m. – 6:00 p.m. Adjustments in this schedule will be required as a function of the academic calendar, e.g., intersession, summer hours etc.
Education and/or Experience
At least two years of library or front line customer service experience required.
Bachelor’s degree preferred.
Hiring Range: $20.65 – $23.74 per hour, commensurates with experience
Please see the full job announcement and instructions for applying at
Applications received by January 19, 2018, will receive first consideration.
In your cover letter please address your qualifications for this position as well as your experience and what you have learned working with diverse populations.
Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.