Reference as Place?
2013 Fall Program
December 6, 2013
8:45 a.m. - 1:30 p.m.
On Friday, December 6, 2013, CARLIG-South hosted its annual fall workshop at Cal State Fullerton’s Pollak Library. Over 60 librarians attended the workshop, “Reference as Place? An Interactive Presentation”. The workshop featured four different perspectives on the changing nature of academic reference services. The first speakers, Jane Magee and Hiromi Kubo from CSU Fresno, presented on “Transition in Reference: Meeting the Needs of Your Users”. Their presentation focused on the tremendous change their library (and university) has undergone in the last five years, and how the library has adapted to these changes in the way they offer reference services. The second presenters, Nicole Lawson and Megan Kinney from Sonoma State University, addressed the notion of “Reference in Perpetual Beta”, a pilot study in which they collected data related to the library’s decision to consolidate its service points from five locations down to one “co-located” space for circulation and reference.
After the morning break, Martha Adkins from University of San Diego presented “Meet Your Personal Librarian: Moving from Service Point to Service Relationship”. Based on similar programs at Yale University and elsewhere, each incoming freshman at USD is assigned to a librarian. The program has run for one semester with positive results so far. In the fourth and final presentation: “Try, Try Again: Defining Library Research Support Beyond a Desk”, Allison Benedetti and Doug Worsham, reported on two UCLA libraries' programs to expand service away from the traditional reference desk. The UCLA College/Powell Library and University Research Library now provide research consultation services in new library spaces. Basic reference questions are answered at more traditional Access Service desks.
Registered Participants for "Reference as Place?"
Responses to our Survey
Presentations & Speakers (with corresponding links to presentation material):
Transition in Reference: Meeting the Needs of Your Users
Jane Magee and Hiromi Kubo from CSU Fresno
Reference in Perpetual Beta
Nicole Lawson and Megan Kinney from Sonoma State University
Meet Your Personal Librarian: Moving from Service Point to Service Relationship
Martha Adkins from University of San Diego
Try, Try Again: Defining Library Research Support Beyond a Desk
Allison Benedetti and Doug Worsham, UCLA